Logistics
Tazewell, VA
 

The logistics team plays a critical role throughout the shipping cycle, ensuring the smooth and timely delivery of goods. They are responsible for planning and coordinating with our materials and sales group to optimize efficiency and meet customer timelines. This includes managing all aspects of shipments, from coordinating inbound and outbound logistics to providing exceptional customer support and promptly addressing inquiries. Their meticulous attention to detail and cost ensures that materials are handled with care, verified for accuracy, and documented comprehensively, contributing to the seamless operation of our supply chain and aftermarket support.

Responsibilities:

• Serve as a point of contact for customers on any Logistical-related issues

• Collaborate with Customer Service, Quality, Planning, and Purchasing to resolve issues or queries they may have

• Follow sales order to prepare goods stated for shipment

• Responsible for helping maintain all routine delivery vehicle maintenance

• Provide support to the Sales Department in servicing clients as required

• Provide suggestions within the area of responsibility to the Logistics Manager as needed

• Coordinated with the materials department to manage incoming goods and daily dispatches according to requirements

• Follow procedures in processing all non-conforming goods or returns as required

• Provide support in the planning and tracking of the shipment of finished orders

• Responsible for keeping appropriate documentation and logs to support all finalized orders

• Focus on actively working towards achieving the departmental KPIs through consistent effort and performance improvements, ensuring that goals are met effectively

• Stay current with knowledge of dispatch, logistics planning, and effective supplier management

• Responsible for providing accurate reports to track performance and enable decision making

• Actively participate in continuous improvement and problem-solving activities within the unit

• Any other job assigned by Supervisor
   

Requirements:

• High School Diploma

• Experience with logistics and necessary skills in overseeing shipment materials and processes

• IT skills, particularly Microsoft Excel

• Communication skills: The job of logistics staff involves large internal and external customer contact, so it is important that you have excellent skills to communicate and relate with others

• Interpersonal skills: It is important that you can establish and uphold relationships to effectively carry out the duties of the position

• Stress management: Logistics staff work in a fast-paced environment and your job will require that you meet targets within a scheduled timeframe. So, it is important that you can work well under pressure.

• Organizational skills: must have planning and multi-tasking skills to effectively prioritize and handle multiple assignments

• Experience with ERP systems preferred

• Flexibility: must be willing to and able to work flexible hours
   

Benefits:

• Simple IRA with company match

• Dental insurance

• Health insurance

• Life insurance

• Paid time off

• Vision insurance